Safedigging Privacy Policy (Updated June 2024)
Safedigging Limited (‘we’ or ‘us’ or ‘our’) is committed to protecting your privacy and personal information at all times and ensuring that all personal data processed by us complies with the relevant data protection legislation.
Safedigging Limited is a UK-based company located at:
Unit 24
Coker Road
Worle Industrial Estate
Weston Super Mare
North Somerset
BS22 6BX
When we talk about Safedigging/Safedigging Surveys in this notice, we are referring to Safedigging Limited. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why, and when we process your personal data.
We act as the data controller with reference to the personal data which we manage, process, or store.
If you have any queries regarding this notice, you can contact us at info@safedigging.com.
Information That We Collect
Personal information may be collected for various reasons such as:
– If you email us directly
– If you contact us via telephone
– If you submit a query via our website
These details may include (where applicable) name, address, email address, and contact number.
We may use your personal information to identify you as a customer, for the provision and administration of quotes, surveys, and related services.
If you give us information about someone else, we will use it in the ways described in this Privacy Policy. Before you disclose information to us about another person, you should be sure that you have their agreement to do so. You should also show them this policy. You need to ensure they confirm that they know you are sharing their personal information with us for the purposes described in this Privacy Policy.
How We Use Your Personal Data
We take your privacy very seriously and will never disclose, share, or sell your data without your consent unless required to do so by law or due to contractual obligations. We only retain your data for as long as is necessary for the purposes of providing quotes, surveys, and related services to you and to comply with legal and regulatory requirements.
We use and share your data as detailed below:
– Share information about you with companies or organizations directly related to the provision of surveying services to you, and other organizations such as public bodies, including the police and other law enforcement agencies.
– Use as necessary in relation to providing you with a quotation or surveying services.
Links to Third-Party Websites
If we provide a link on any of our websites to a third-party website, the content, accuracy, and function of such websites are outside of our control, and we cannot accept responsibility for the same. Any dealings you have with such third-party websites shall be on the terms and conditions of that website operator. If you have a concern regarding the way your personal information will be used on other sites, you are advised to contact the company concerned to request a copy of their privacy policy if not available on their website.
Your Rights
You have the right to request a copy of your personal data and to have any incorrect personal data we hold on you corrected. You also have the right to withdraw your consent for the processing of your personal data, have your personal data erased, or the processing of your data restricted. Please note that withdrawing consent and requests for restriction/erasure may affect our ability to provide you with surveying services.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice, where there is a legal requirement or where we are obliged to by contractual agreement. We may use third-party companies to assist in the provision of the services we provide or the general running of our business. The third party acting on our behalf only processes your data in accordance with instructions from us and complies fully with this privacy notice, the data protection laws, and any other appropriate confidentiality and security measures.
Safeguarding Measures
We take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data.
Cookie Notice
A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device to improve your experience.
Cookies are widely used to make websites work or work more efficiently. We use necessary cookies, which enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
Most web browsers allow some control to restrict or block cookies through the browser settings. However, if you disable cookies, you may find this affects your ability to use certain parts of our website or services. For more information about cookies, visit ‘About Cookies’ (https://www.aboutcookies.org).
How Long We Keep Your Data
We only retain your data for as long as is necessary for the purposes of providing quotations, surveys, and related services to you and to comply with legal and regulatory requirements.
However, in certain cases, we may need to keep personal data longer than the above periods, such as for long-running disputes.
Queries and Complaints
If you are unhappy with the way we have handled your personal information or have any queries regarding this notice, you can contact us at info@safedigging.com.
