Safedigging Phishing Policy (Updated June 2024
What is Phishing?
Phishing is a fraudulent attempt to obtain sensitive information such as usernames, passwords, and credit card details by disguising as a trustworthy entity in electronic communications. Phishing can occur through email, phone calls, or malicious websites.
Our Commitment
Safedigging Limited is committed to protecting our customers and employees from phishing attacks. We take the security of your personal information seriously and have implemented measures to detect and prevent phishing activities.
How to Recognize Phishing Attempts
Phishing attempts often look legitimate but can be identified by:
– Suspicious Emails: Emails that claim to be from Safedigging but are from unfamiliar or suspicious email addresses.
– Urgent Requests: Messages that create a sense of urgency or require immediate action.
– Links and Attachments: Emails that contain suspicious links or attachments that you were not expecting.
– Personal Information Requests: Requests for sensitive information such as passwords, credit card numbers, or social security numbers.
How to Protect Yourself
To protect yourself from phishing attempts:
1. Verify the Source: Always check the sender’s email address and ensure it matches our official domains
2. Do Not Click on Suspicious Links: Hover over links to see the URL before clicking. Do not click on links or download attachments from unknown or unexpected emails.
3. Do Not Share Personal Information: Safedigging will never ask for sensitive information like passwords or credit card details via email.
4. Use Security Software: Ensure you have up-to-date security software on your devices to detect and block phishing attempts.
Reporting Phishing
If you suspect that you have received a phishing email or communication claiming to be from Safedigging:
1. Do Not Respond: Do not reply to the email or provide any information.
2. Report It: Forward the email to our security team at info@safedigging.com for investigation.
3. Delete the Email: Remove the email from your inbox to prevent accidental interaction.
Our Actions Against Phishing
– Monitoring: We continuously monitor for phishing attempts and other fraudulent activities.
– Education: We provide ongoing training to our employees to recognize and respond to phishing attempts.
– Response: Our security team promptly investigates reported phishing incidents and takes appropriate action.
Contact Us
If you have any questions or concerns about phishing or if you need to report a phishing attempt, please contact us at info@safedigging.com.
By staying informed and vigilant, we can work together to protect against phishing and keep your personal information secure.
